Cancellation, Rescheduling & Refunds Policy – Trainings24x7

Cancellation,Rescheduling & Refunds Policy

Cancellation & Refunds: Classroom Training/Instructor-led Online Training/E-Learning 

Trainings24x7 reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc.)

  • In case Trainings24x7 cancels an event, 100% refund will be paid to the delegate.
  • If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total course fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done by a delegate within 7 days (or less) of the event, 50% of the total course fee will be deducted.

 

Cancellation & Refunds: Online Training

  • If the cancellation is done by the delegate within 48 hours of subscribing, 5% of total paid fee will be deducted as administration fee.
  • No refund will be made to the delegate after 48 hours of subscribing to the course.

Refund request can be initiated in the following way:
By calling or dropping email to our customer support team.

Cancellation & Refunds: E-Learning package

There will be no refunds in any case whatsoever 

Re-scheduling Charges:

No re-scheduling fee is levied if re-scheduling is done before 10 business days prior to the actual class start date; otherwise; a Rescheduling fee of 30% of the total course fee will be levied.

Refunds: Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 5 to 7 working days post intimation by the customer.
Note: All refunds will be processed within 30 days of receiving the refund request.

**The terms & conditions are subject to change without giving any prior intimation to the candidates.

 
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